Boost lead generation, increase sales, and enhance customer satisfaction with personalized support using the advanced Echo Conversation Platform.
We are a conversational engagement platform empowering businesses to engage meaningfully with customers across commerce, marketing and support use-cases on many channels.
Drive business growth with contextual engagement, automated workflows, and ai-powered self-service
Acquire new leads and build first-party database with conversational advertising and journeys on their preferred channel
Engage customers through voice and messaging, tailor campaigns based on their history, and boost sales and retention.Drive conversions with timely trigger-based campaigns assisted selling, and interactive conversational experiences on the messaging channel of customer’s choice
Boost your revenue by selling to the right consumers at the right time, on the channels they prefer to spend time on
Leverage digital catalogues, tailored recommendations, one-click-payments to convert more visitors on social media and web
Intelligently re-engage with prospects with abandoned carts and successfully complete the sale
Empower your customers to find a resolution to their queries on demand, 24/7, in their preferred language
Resolve ~80% of queries with automation and smartly route critical queries to live agents
Unclog tickets with easy-to-scale self-service customer support to care for peaks and business as usual
Leverage WhatsApp to connect, converse and care for customers
Enable interactive mobile experiences between enterprises and customers with RCS
Boost agent productivity and enhance CSAT with Voice API
Engage with followers through Instagram Messaging API
Leverage quick, reliable, and scalable SMS API to deliver SMS in many countries
UAE based fashion retailer offers post-purchase assistance over WhatsApp
Customer chooses language of their choice – Arabic or English Selects from support options i.e. order tracking, order details, FAQs, return/exchange, complaints etc. The bot offers assistance to the customer.
Have questions or need assistance? Reach out to our team—we’re here to help!
